Privacy Policy

Last updated: 14 August, 2020

Introduction

This document says how we use your personal information when you visit or make a purchase from https://www.flambird.com/ (the “Site”).

Hosting

We host the website and backend ERP systems on reliable, well tested, cloud infrastructure that is regularly monitored and backed up. All traffic between your browser and our servers is sent over HTTPS.

Personal Information

When you visit us, we collect information about your device, which includes your web browser, IP address, time zone, and cookies that are on your device & when you browse the Site, we collect information of individual pages or products that you view, what you search on the Site, and about how you interact with the Site. We refer to this collected information as “Device Information.”

“Log files” track actions on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect information from you, including name, billing address, shipping address, email address, and phone number. We refer to this information as “Purchase Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Purchase Information.

Payments

We never store your payment credentials on our servers. Credit card and authorization service is provided by third-party payment gateways and banks who adhere to standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

Third Party Services

We may use third-party services for analytics, payment gateways and social media. Such providers have their own terms and privacy policies. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Contact Information

Questions about the Terms of Service or Privacy Policy should be directed to via email at info@flambird.com or via phone on +91-77-17571099.

You can also write to us on our registered address:
Flambird, Guru Ram Das Road, Dhandari Kalan, GT Road, Ludhiana, Punjab 141010, India.