Orders and Shipping
Do you offer free shipping?
Yes, we do. All orders of ₹1000 and above enjoy free delivery, while a nominal delivery charge of ₹60 is applied on orders below ₹1000.
How much time do you take to dispatch an order?
We generally dispatch order in 2-3 working days. Most of our items are "made to order" which can make the lead times a bit longer. Dispatch time will also be affected with other items in your cart. For large orders dispatch time will increase.
How can i track my order?
After we ship your order, you will receive an email with tracking details. Alternatively you can login in your account and go to order details to see the tracking details.
Can i cancel my order after it has been placed?
No, you cannot cancel your order once its been placed.
Can I modify the items in my order after placing my order?
No, you cannot modify the items in your order once you place.
Where do you ship from?
All orders are shipped from our manufacturing unit in Ludhiana, Punjab.
Do you process orders on weekends?
No, we only process orders from Monday to Saturday. Also we don't process orders on government holidays.
Who is your delivery partner?
We partner with Blue Dart, FedEx, Delhivery, Trackon, Ekart, Xpress Bees, Gati & Ecom Express for deliveries in India.
When will my order arrive?
Depending on your location, it usually takes 3-10 days for an order to leave our manufacturing unit and arrive to your address, depending on the chosen delivery method. You can track down your order with the tracking code provided by e-mail.
Is it safe to buy?
For your protection, our payment processor uses various fraud prevention protocols and industry standard verification systems to reduce fraud and you authorise it to verify and authenticate your payment information.
Will I be charged extra taxes over mentioned prices?
All product prices are inclusive of GST
Which countries do you ship to?
Currently we ship in India only. We are aiming to expand to more countries in future.
How can I redeem a promo code?
After having the promo code on your possession, please insert it on the discount section at checkout and click Apply.